Privacy Policy

This Privacy Policy describes how Chicago Tile Installer ("we," "us," or "our"), located at 7355 Archer Ave, Summit, IL 60501, collects, uses, and protects information you provide when visiting or using our website at https://chicagotileinstaller.com (the "Site").

1. Information We Collect

We collect information you voluntarily submit through our contact form. This includes:

• Full name
• Phone number
• Email address
• City or location
• Message content describing your project or inquiry

We may also collect standard technical information automatically when you visit the Site, including your IP address, browser type, referring URL, and pages viewed. This information is collected through server logs and may be used by any analytics tools active on the Site.

2. How We Use Your Information

The information you submit through our contact form is used solely to respond to your inquiry and provide you with an estimate or follow-up related to tile installation services. We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may use your contact information to:

• Respond to your request or question
• Schedule a walkthrough or estimate
• Follow up on an open project inquiry
• Send you information directly related to your request

3. Cookies and Tracking

Our Site may use cookies or similar tracking technologies for functional purposes (such as session management) and for analytics. If you use a browser that supports cookie controls, you may disable cookies, though this may affect certain site functionality. We do not currently use behavioral advertising cookies on this Site.

If Google Ads conversion tracking or Google Analytics is active on this Site, data may be collected by Google in accordance with Google's Privacy Policy (https://policies.google.com/privacy). We use this data only in aggregate form to understand how visitors find and use the Site.

4. Data Retention

We retain contact form submissions for as long as necessary to respond to your inquiry and maintain reasonable business records. If you would like us to delete your information, you may contact us directly using the information in Section 8.

5. Third-Party Services

This Site may use third-party services including Google Fonts, Font Awesome (CDN), Google Maps (embed on the contact page), and Trustindex (reviews widget). These services may collect data as described in their own privacy policies. We do not control these third parties and are not responsible for their data practices.

6. Security

We take reasonable technical and organizational measures to protect information submitted through the Site. No method of internet transmission is completely secure, and we cannot guarantee absolute security of data transmitted to or from the Site.

7. California Residents (CCPA)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect about you, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact us using the information in Section 8.

8. Contact Us Regarding Privacy

To ask questions about this Privacy Policy, request access to your data, or request deletion of your information, contact us:

Chicago Tile Installer
7355 Archer Ave, Summit, IL 60501
Phone: (872) 469-0456
Email: [email protected]

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted constitutes your acceptance of the revised policy.